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Product Development Analyst, Hard Goods



IT, Product
São Paulo, SP, Brazil
Posted on Friday, June 16, 2023
Are you a self-starter with strong analytical skills, passion for process development, and a desire to grow your career at a fast-growing startup? If so, we’re looking for you!
Company Overview
Nestig is a venture-backed baby brand, bringing thoughtful design to the nursery. Product Development is essential to our mission,and we believe this is a key part of what sets us apart from the competition. We strive to offer top-of-the-line, sustainably-sourced products made from a family-owned Brazilian factory. As a member of the Product team, you will work closely with management and operations.
Department Overview
As part of Nestig’s Product Development team and an early member of the company, you will have the opportunity to help build our curated products from the ground up. You will report to the Head of Product Development, while working close to the Senior Product Development Director, Hard Goods from the São Paulo office. You will be responsible for ensuring all production and projects under the Hard Goods umbrella are fulfilled. You will be a driving force in creating exceptional products for our customers (we’re talking cribs, shelves, beds, dressers, and beyond!) through cross-functional project management and establish problem-solving processes that scale.
This full-time position will be based out of our São Paulo office.

What You’ll Do

  • Project manage Hard Goods endeavors — proactively forecast, identify, and solve project problems to ensure smooth deliveries;
  • Liaison with suppliers to negotiate production quantities and deadlines;
  • Develop a standard process to measure supplier performances (based on agreed KPIs);
  • Help build and implement quality control processes for all suppliers;
  • Become an expert on all wood products to appropriately address questions from our Customer Experience team (i.e. our customers!) via Slack;
  • Communicating and orchestrating needs from Nestig departments — Operations, Customer Experience, Marketing, Engineering, and Product Development — with manufactures and outsourced partners;
  • Act timely and efficiently on recurrent, post-sale issues (published by Operations and Customer Experience insights) to improve our products;
  • Provide trainings on new Hard Goods product/categories to our Operations and Customer Experience teams to ensure the excellency of their work and a speedy resolution to any customer-related issues;
  • Participate in site visits to Hard Goods suppliers to evaluate production processes and quality control, as well as suggest improvements;

What You’ll Need

  • 1-2+ years experience, ideally with an early-stage, growth-oriented company
  • Production Engineering degree is a plus
  • Must be able to work onsite in our São Paulo office three (3) days a week [Monday, Wednesday, Thursday], as well as additionally as needed
  • Fluency in Portuguese is a must
  • Primary English communications skills, both verbal and written
  • A passion for all things Product Development — you like generating and streamlining processes and building strong partnerships
  • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment
  • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact
  • A willingness to roll up your sleeves and wear multiple hats
  • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure
  • Ability to embody and exercise Nestig's Core Values in all facets of the business

Why You’ll Love Working Here!

  • Thirty (30) running days of paid time off (PTO) per year, so you can take your well-earned rest & relaxation
  • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work each year
  • Comprehensive medical insurance coverage via Alice for you and your loved ones
  • Monthly wellness, phone/WiFi, and meal stipend
  • One-time WFW stipend, so you are able to create a comfortable working environment at home
  • Annual education stipend, because we are always learning
  • Nestig discount, so you can treat you, your family & loved ones!
  • Paid parental leave of sixteen (16) weeks after six (6) months of employment
Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.